Packages are shipped within 1-2 business days at which time you will receive a tracking number so you'll know exactly when your order is arriving!

Then, it could take between 4 to 9 business days for your package to be delivered to your doorstep. If there is anything wrong with your order, please always contact us first at hello@serafene.com and we will get back to you within 12 hours

All orders can be tracked on our website, using your email and order number.

Thank you very much for your understanding and patience in the order delivery process.