Frequently Asked Questions

We’ve compiled everything you need to know in one convenient place, but if you still have questions, drop us a message!
 

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What's included in the kit?

Each Serafene Starter Kit includes everything you need for a perfect at-home gel manicure

- 3 Sets of Semi-Cured Gel Nail Strips (20 per pack)

- 1 Standard UV Lamp

- 1 Full-Size Nail File

- 1 Cuticle Stick + Alcohol Wipes

- 1 Instructional

How do they work?

Our semi-cured gel nail strips are made from real liquid gel that's been partially cured - so they're flexible when you apply them, then harden under a UV lamp for a salon quality finish. The result? A glossy, chip-resistant gel manicure that lasts up to 3 weeks, without the salon time or damage

Apply the nail strips

Cure under UV lamp for 60-120s

Clip & file down to your natural nail

Say hello to salon-quality nails

How long do they last?

When applied and cured properly, Serafene semi-cured gel nail strips last up to 3 weeks. You can extend wear even further by using our Fortifying Base Coat and Glossy Top Coat, which help prevent lifting, chipping, and dullness - keeping your manicure looking fresh and flawless for longer

How do I remove them?

For easy, damage-free removal, we recommend using the Serafene Magic Remover. Just apply it to the edge of the strip, wait a few seconds, and gently lift it off - no soaking, scraping, or harsh chemicals needed. Your natural nails stay healthy and intact, ready for your next set

Shipping & Returns

We offer FREE Worldwide Shipping!
 

Due to the influx of orders from our ongoing sale period, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe. Depending on your geographic location, the delivery may take approximately 5-9 business days.
 

Although we offer shipping to all countries, a few islands are excluded from our delivery area. If your country is available during checkout we ship to your country. We also provide standard international tracked shipping at no additional cost on all orders.

Additionally, we offer a premium international insured shipping option, which we highly recommend for prioritized service and faster delivery.

Returns
All returns must be postmarked within fourteen (14) days of the delivery. All returned items must be in new and unused condition, in the original packaging. Contact us at hello@serafene.com for more info